At a glance
Don't mix them up. The event code (letters + numbers, like HYA1234) gets you in. Your 5-digit gallery code (like 04821) is what you receive afterward to open your photos. Save that one.
1 Getting in
Easiest way: point your phone camera at the event QR code — it opens your event's photoshoot page.
No QR handy? Open the site and enter your event code:
- On the home screen, find Enter your event code.
- Type the code from your host (letters + numbers, e.g.
HYA1234). - Tap Enter.
You'll land on the event welcome page — “One photo. Many scenes. One private gallery.” Tap Get started to begin. Already have your 5-digit gallery code? Tap I already have a code to jump straight to your photos.
2 Claim your AI photoshoot
The sign-up is three short screens:
- On Let's set up your gallery, enter your First name, Last name, and Email. Mobile for matching is optional. Tap Continue.
- On Now a selfie, use Drop a selfie or tap to choose for up to three photos. If you add one, tick the face-matching consent box, then tap Reserve my gallery. You can also tap Skip for now — I'll add it later.
- On You're in, save your private 5-digit gallery code, then tap Open my gallery.
Your gallery opens with your code already filled in. Just type the email you signed up with. Your event photos, matched photos, and finished AI portraits appear there as they become available, so you can check back whenever you like.
There's also a printable Photo Consent & Waiver that covers this in full, with an optional marketing/likeness section — that part is up to you, and you can skip it and still get all your photos.
3 Add a selfie
Why we ask: your selfie is how we match the professional photos to you — and it's the starting point for your AI makeover. One good selfie is all it takes.
If you didn't add one at signup:
- Go to aipstudio.tfp.nyc/selfie (the Upload your selfie page).
- Enter your 5-digit gallery code and the email you signed up with, then tap Continue.
- Drop a selfie or tap to choose — up to 3.
- Tick consent, then tap Send selfie. You'll see Selfie received.
You can add or replace your selfie any time. Come back to aipstudio.tfp.nyc/selfie and enter your gallery code and the email you signed up with. (If one of our emails brought you here, your code is already filled in.) For your security, each visit stays open for 30 minutes after you enter them. If it times out, just enter them again and carry on.
How to take a good selfie
- Face the light — natural light is ideal.
- Look straight at the camera.
- No sunglasses, hats, or heavy filters.
Optional: the What are you wearing? box (e.g. “navy suit, red tie”) helps us find you faster. JPG, PNG, HEIC or WebP all work — we shrink big phone photos for you.
Your selfie is used only to match you, generate your portraits, and store your finished images in your private gallery. Its face-matching data is deleted when the event is archived. Archiving is a step our team takes once an event is complete; it is not automatic. You can remove the selfie itself from your gallery anytime (Step 5). Removing your selfie also deletes its face-matching data.
4 What happens next
While you get on with your day:
- Your selfie is matched to the professional photos taken of you at the event.
- Your AI portraits are crafted from it.
- Your finished portraits appear in your private gallery as soon as they're ready.
How long? Every event is different, so there's no fixed countdown — but you don't need to sit and refresh. If you peek early you'll just see a friendly Almost there. screen that updates itself when your photos land. And if we add more photos later, they'll show up in your gallery too.
5 Your gallery
Come back whenever you like: tap I already have a code on your event page (or Client gallery on the home page), and on Open your gallery:
- Enter your 5-digit gallery code.
- Enter your email.
- Tap Open gallery. (We remember your gallery code on your own device, so returning is quick. You type your email each time.)
Inside you'll find two sections: AI Photoshoot (your finished portraits) and Originals (the photos you uploaded). Tap any image to open it full-screen; tap Back to gallery to return.
Save a photo
Hover or tap an image and press Save (top corner), or open it full-screen and tap Save. The full-size photo downloads straight to your device — yours to keep, print, and post.
Share a photo
Right beside Save on every portrait (and in the full-screen view) is Share. It sends the actual photo, not a link: on your phone it opens your share sheet (Messages, WhatsApp, Instagram, AirDrop…). On a computer it saves the photo to your device and copies your gallery link, ready to paste.
Share or save several at once
- Tap Select (top of the AI Photoshoot section), then tap the photos you want — a tick appears on each.
- Use the bar at the bottom: Share (N) sends them all through your share sheet; Save all (N) downloads them; Clear unticks everything.
- Tap Done (or the × in the bar) to go back to browsing.
Sharing sends a copy of the photo — nobody gets into your gallery. Your gallery only opens with your code and your email.
Invite a friend · tell a venue
Two buttons at the top of your gallery: Share to attendee invites friends to claim their own AI photoshoot, and Share with a venue sends a “bring this to your place” link to a bar, restaurant, hotel or workplace you think would love it. Both offer Copy link, Device share (AirDrop, Messages…), or Send invite by email — and neither shows anyone your photos.
The first time you share a photo you'll see a one-time Love your photos? note with the same two ideas — Bring the AI Photoshoot Studio to your event → (opens the venue page, Step 6) or Or book a session with TFP →. Maybe later closes it for good.
Unlocking portraits
Your free portrait — you choose it. Every guest gets one portrait on us — and you pick which one. Locked portraits show as frosted tiles: tap one to peek at a quick watermarked preview, and when you've found the one you love, choose "Use my free portrait on this one" to open it full-size, watermark-free.
Opening more. You can open a single portrait or your whole gallery — the prices for your event are shown right on the unlock screen. What you've paid counts toward the whole gallery, and once you've paid the full gallery price the rest opens free. Have a code from your host? Tap "Have a code?" on the unlock screen and type it in — your whole gallery opens on the spot.
After you pay you come straight back to your gallery. Give it a few seconds: the blur lifts on its own and your portraits are ready to save and share. Stripe emails you a receipt. If something looks wrong, email alec@turnerfamilyportraits.com or ask a studio host — we'll sort it out. If you cancel at checkout you'll see No charge — your gallery is unchanged.; if your bank takes longer (bank debits, buy-now-pay-later) you'll see Payment is processing… and the portraits open on their own once it clears — check back or refresh in a few minutes.
A host or studio administrator can also gift an unlock or arrange an in-person purchase. If the host turns portrait unlocks off later, every portrait opens for everyone at that event.
Event photos
Photos of you appears above Event photos when the studio confidently matches a photographer's shot to your selfie. Open one for the full-resolution original, use Save or Save all, and choose Not me if we got one wrong — it leaves your gallery and won't be matched back to you.
At some events your gallery also carries an Event photos section — the photographers' shots from the night, plus photos other guests added. Use All, Photos I'm in (the ones your selfie has been matched into) and My uploads to move between them; tap any photo to open it full-screen.
Where the studio has switched saving on, Save gives you a 1024-px copy with the event stamp along the bottom — contact your host for full-resolution downloads. If a photo shouldn't be there, tap Report and choose Not me, Inappropriate or Other; we review every one.
Add my photos puts your own phone shots into the event's pool, so other guests can be matched in them too. Tick the consent line, choose your photos, and they appear under My uploads. Changed your mind? Open one of yours and tap Remove — it leaves the pool for everyone.
The pool normally stops accepting new photos 48 hours after the event ends, though your host can set a different closing time. Reported or hidden photos leave guest view while the studio reviews them. After the pool closes, the section shows your host's contact details — and, when provided, a link to the professional gallery where the full-resolution photos live.
Replace your selfie
In Originals, your selfie is tagged Selfie. Tap Remove to delete it (you'll confirm — this can't be undone), then add a fresh one from the selfie upload page (Step 3). You can send a new selfie any time — even after your portraits are ready; we re-match with the new photo.
6 Know a venue that'd love this?
When you use Share with a venue, whoever opens the link lands on a short page that says “Your friend [your first name] thought you'd want this.” — that's everything it reveals about you. Nothing about your gallery, your photos or your email.
If they're interested they can fill in the Request a visit form (name, work email, venue name and type, an optional message) and tick two boxes that start unticked:
- “Yes — Turner Family Portraits may contact me about bringing the AI Photoshoot Studio to my venue.” — required. Nothing is stored unless they tick this.
- “Also keep me posted on AI Photoshoot Studio news and offers.” — completely optional and separate; leaving it blank changes nothing about their request.
Opening the link — or your sending it — never signs anyone up for anything. If they do submit, we reply within a business day, and that's the only contact they get unless they asked for more.
Questions people ask
How long until my photos are ready?
It varies by event, and there's no set time posted. Your portraits appear in your gallery as soon as they're ready — open it early and you'll just see an “Almost there.” screen that refreshes on its own.
What happens to my selfie and my data?
Your selfie is used only to match you to your event photos, create your portraits, and store your finished images securely in your private gallery — never for advertising, tracking, or sale, and TFP never uses it to train AI models. Your face data is kept separate per event and deleted when the event is archived. Archiving is a step our team takes once an event is complete; it is not automatic. Your photos, portraits and the selfie you shared are then removed from the app and kept in TFP's private archive. Full details at aipstudio.tfp.nyc/security.
Can I delete my selfie or my data?
Yes — remove your selfie yourself from the Originals section, or email alec@turnerfamilyportraits.com anytime to request access or deletion. Removing your selfie also deletes its face-matching data. Your face data is deleted when the event is archived regardless. Archiving is a step our team takes once an event is complete; it is not automatic.
Do I need to download an app?
No. Everything runs in your phone or computer's web browser. One scan, one selfie — no app, no line.
How many photos do I get?
Your gallery holds all the images we create for you — at some events the first portrait is free and the rest unlock (see below); if we add more after the first batch, they'll appear in your gallery too.
Some of my photos are blurred — why?
That event runs as a free-first-portrait event: your first portrait is on us and the rest can be unlocked from your gallery. See “Unlocking portraits” in Step 5 for exactly how it works.
What if my code or email doesn't work?
Double-check your 5-digit gallery code, and be sure you're using the same email you signed up with — it has to match the one on file.
It says my session timed out. What now?
For your security, each visit to the selfie page stays open for 30 minutes after you enter your gallery code and email. Just enter them again and carry on — you can add or replace your selfie any time.
Does Share give people my photos or my gallery?
Share on a photo sends a copy of that photo (or the ones you selected) — nothing else. The Share to attendee and Share with a venue buttons at the top send an invite link, not photos. Your gallery only opens with your code and your email.
I sent someone the venue link — did that sign them up for anything?
No. Opening the link stores nothing. A venue is only recorded if they fill in the form themselves and tick the “may contact me” box; the news-and-offers box is a separate, optional choice.
I got an error with a reference code
Sorry about that. Nothing you sent was lost. That reference code lets the studio find exactly what happened on our side. Share it with your event host or with TFP support, and we'll take it from there.
Are AI portraits exactly like a normal photo?
They're polished, AI-generated interpretations — fun and stylized, and results naturally vary from shot to shot.