Question 1

What is the AI Photoshoot Studio?

Accepted Answer

A live, on-site experience that turns a single selfie into a set of cinematic, professional AI portraits — delivered to your own private gallery, often before you've left the event.

Question 2

How does it work?

Accepted Answer

Four simple steps: take a selfie at the event, we match you to our on-site professional coverage, our AI creates identity-locked portraits of you, and they arrive in your private gallery.

Question 3

Do I need to download an app?

Accepted Answer

No app, no account, no line. Just scan the event's QR code, or enter your event code in any phone browser.

Question 4

What's an event code, and where do I get it?

Accepted Answer

It's the short code from your event host — on signage, a QR, or a welcome card. Enter it to open your event's branded experience.

Question 5

Will the portraits still look like me?

Accepted Answer

Yes. Every portrait is identity-locked to your real likeness — cinematic scenes, but unmistakably you.

Question 6

How soon will my photos be ready?

Accepted Answer

Often while you're still at the event. Your portraits appear in your private gallery as soon as they're ready — open it any time with your five-digit gallery code and email.

Question 7

How do I find my gallery later?

Accepted Answer

Come back to the site, choose Client Gallery, and enter your five-digit gallery code and email.

Question 8

Can I download and share my portraits?

Accepted Answer

Yes — your private gallery lets you download your images and share your favorites.

Question 9

Is there any cost to me as a guest?

Accepted Answer

It depends on the event. Many hosts cover every portrait for their guests. Others run a free-first-portrait event: your first portrait is on us and the rest can be unlocked from your gallery — the price is shown there before you pay, and nothing is ever charged without your say-so.

Question 10

Is my selfie and face data safe?

Accepted Answer

Yes. Your selfie is used for two things only: finding you in your event's photos and creating your portraits. Matching runs only with your consent, your face data is kept separate to your event, and it's never made public or sold. When the event is archived, the face-matching data is deleted. Archiving is a step our team takes once an event is complete; it is not automatic. Your photos, portraits and the selfie you shared are then removed from the app and kept in TFP's private archive.

Question 11

Do I have to agree to face matching — and can I opt out?

Accepted Answer

Face matching only happens if you check the consent box; it's entirely your choice. You can skip it, and you can ask us to delete your gallery and selfie at any time at alec@turnerfamilyportraits.com.

Question 12

What if something's not right with my photos?

Accepted Answer

Reach out to your event host or to us, and we'll make it right.

Question 13

Will I have to pay for my portraits?

Accepted Answer

That depends on your host. At many events every portrait is covered. At others, the host turns on portrait unlocks — your first portrait is still free, and your gallery shows every price before you choose anything.

Question 14

What do portrait unlocks cost?

Accepted Answer

When unlocks are on, the prices for your event are shown right on the unlock screen before you pay. What you've already paid counts toward the whole gallery. You pay by card in the gallery, and nothing is charged automatically.

Question 15

What can I see before I unlock a portrait?

Accepted Answer

Locked portraits appear as watermarked previews. Once you unlock one, the full portrait opens for saving and sharing.

Question 16

Can a host unlock portraits for me?

Accepted Answer

Yes. A host or studio administrator can gift an unlock or arrange an in-person purchase. If the host turns portrait unlocks off later, every portrait opens for everyone at that event.

Question 17

What if there's a problem with my purchase?

Accepted Answer

Contact Turner Family Portraits and we'll make it right.

Question 18

What is the event photo pool?

Accepted Answer

At pool-enabled events, guests can add their event photos to a shared Event photos collection. Everyone with access to that event's gallery experience can browse the photos while the pool is open.

Question 19

What are Photos of you?

Accepted Answer

If you consent to face matching, we compare your selfie with the shared event pool. Confident matches appear privately in Photos of you inside your gallery.

Question 20

How long can guests add photos?

Accepted Answer

The pool normally stops accepting new photos 48 hours after the event ends. Your host can set a different closing time, and may provide a link to the professional gallery afterward.

Question 21

What if a pool photo should not be shown?

Accepted Answer

Report it from the photo viewer. Reported or hidden photos leave guest view while the studio reviews them.

Question 22

When is my face data deleted?

Accepted Answer

When the event is archived, all of that event's face-matching data is deleted. Your photos, portraits and the selfie you shared are then removed from the app and kept in TFP's private archive. Archiving is a step our team takes once an event is complete; it is not automatic. If you'd like your gallery and selfie deleted sooner, email alec@turnerfamilyportraits.com.

Question 23

Can I bring the AI Photoshoot Studio to my event?

Accepted Answer

Absolutely. Tell us about your event and we'll design a program around it.

Question 24

What kinds of events is this for?

Accepted Answer

Conferences, summits, galas, brand activations, weddings, and premium corporate events — anywhere a standout keepsake elevates the guest experience.

Question 25

How much does it cost?

Accepted Answer

Every event is different, so we build a custom quote around your goals, guest count, and format. Reach out and we'll put together the right program for you.

Question 26

What do you need to run it at our event?

Accepted Answer

Very little — a small footprint and connectivity. We handle the on-site capture, the AI, and the delivery.

Question 27

How many guests can it handle?

Accepted Answer

It's built to scale — we've delivered across multi-day conferences, generating well over a thousand finished images for a single event.

Question 28

Can it be branded to our event?

Accepted Answer

Yes. Each event gets its own branded entry, code, and private galleries — your look, your guests' experience.

Question 29

How is our guests' data protected?

Accepted Answer

Privacy-first by design: explicit consent, per-event isolation, least-privilege access, each event's face data kept separate, never made public or sold, and deleted when the event is archived — built on trusted cloud infrastructure. Archiving is a step our team takes once an event is complete; it is not automatic. See our Privacy & Security page for details.

Question 30

How far ahead should we book?

Accepted Answer

The earlier the better, so we can tailor the program to your event. Reach out and we'll find the right timeline together.

Frequently asked questions

At the event

Portrait unlocks & pricing

Event photo pool & photos of you

Bringing it to your event

Bring the AI Photoshoot Studio to your event.